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Lodestone were thoroughly professional, but added great empathy and human kindness as they helped us sell our house. Generally, estate agents have a slightly disingenuous reputation, but calmly and reasonably, Cathy and Sue’s company really ‘tell it like it is’, which in our case made the selling of our house slightly less stressful than it would have been should we have dealt with other High St agents. All in all, a great experience with Lodestone, thoughtful, intelligent and attentive people who obviously care about their clients and the properties they are helping to buy and sell.

Mr & Mrs T, Somerset

Many thanks for all your help. I have to say you have provided a 5 star service to us and to the tenants and gone the extra mile. We really appreciate it very much. Thank you.

Mrs L, Landlady, Castle Cary

Against a sporty timeline, Lodestone provided the most perfect service when I was looking for a place to rent. With unfailing efficiency and professionalism, but notably with a friendly and personal touch, they brokered an excellent package for both for me the tenant, and my landlord. Wind the clock on a few months, and when it came to finding a tenant for my own property, Lodestone again provided an outstanding service, very quickly finding me a safe and reliable tenant. All the credit checks and administration was completed extremely quickly and with zero fuss, allowing my tenant to relocate from overseas with confidence. Suffice to say, I am very pleased with how everything has worked out with all my dealings with Lodestone, both as a tenant and as a landlord. I have no hesitation in giving Lodestone my strongest recommendation.

Mr B, tenant, Kingsdon

Thanks again for all your help over the past few weeks. You were head and shoulders above all other agents both in terms of property knowledge and understanding of what I was after. It made a huge difference to us.

Mr M, purchaser, London

What Cathy brings to the process of selling houses is unique. She takes the time to understand the back-story of the house which puts her in a much stronger position to sell it. This means she is able to give any potential buyer the full picture, which goes way beyond photographs and floor plan. JN, West Lydford

We had the pleasure of working with Cathy for the sale of our unusual C18 thatched house. Professional, kind and honest, her dedication was clear. She went above and beyond, always showing our house in the best possible light. Her ability to make potential buyers feel the house was already their home was incredible. Her diplomatic ability to negotiate the optimum outcome for us couldn't have been rivaled. When we complete our current renovation, Cathy will be the first (and only!) agent to value and market the house. EW, Compton Dundon.

Thanks for everything Sue. I’ve got the keys and we are looking forward to moving this week. You’ve been so helpful and your lovely energy really helped me to take this next big step on my journey. RL, Tenant

Remarkable that you have come up with our two favourite houses to date, out of all those that we have seen over the past 18 months.

Buyer

Lodestone are a complete pleasure to deal with. Their fresh and modern "how can we make it happen" approach to property marketing, sales and letting is proactive, professional, effective and efficient. It is comprehensive, utilises all communication channels, and works for the client and customers.

Mrs B, Landlord, Stoney Stratton

When I decided to sell my house, a good friend recommended Cathy. From the first meeting I felt she knew her business inside out. She instills confidence and certainly isn't the clichéd idea of an estate agent. Her marketing ideas are fresh and I really like her attention to detail. Follow up on every viewing is 100% and her judgment is sound. When I move again Cathy is the first person I will turn to. AB, Langport

When selling our house Cathy gave us a personalised and tailored service to suit our needs with dedicated consistent support through the whole process. We received regular progress reports, so we always knew what was going on and from the beginning we were given help on how to present our home in the best way possible. Our viewings were always done by a very professional member of staff who had outstanding local knowledge. Prospective purchasers were carefully selected to maximise the potential for a sale and to weed out time wasters. All said , i think Lodestone property is an enthusiastic, efficient Agency that will deliver an economic and effective solution for your property sale or purchase. MH, Wells

We instructed Lodestone on a personal recommendation and were very impressed. Sue was very easy to contact and always came back very quickly. They were very proactive and we had tenants agreed within 72 hours and moved in 15 days from posting the advert on Rightmove. We received a very professional, personal service and will definitely use Lodestone again in the future. BM, Baltonsborough

It has been a pleasure dealing with Sue and Emma. You have been professional and helpful in guiding us through the process. Highly recommend Lodestone to anyone wanting to find a lovely property to rent! SW, tenant

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